Privacy Policy

1. Introduction

Welcome to Exifinjector, run by NOVA IMPACT LTD ("we," "our," or "us"). This Privacy Policy tells you what information we collect, how we use it, and how we keep it safe when you use our website or services.

By using Exifinjector, you agree to us collecting and using your information as described here.

2. Information We Collect

2.1 Information You Provide

• Account information, such as name, email address, and password.
• Profile information, such as company name, website, or social media handles.
• Payment information processed securely through third-party payment processors.
• Content you create, upload, or schedule through our platform.
• Communications with our support team.

2.2 Automatically Collected Information

• Device information, such as IP address, browser type, operating system, and usage data.
• Cookies, log files, and analytics data.

2.3 Image Files

Uploaded files are processed temporarily and are not stored permanently. Image files are processed solely to perform requested metadata operations and are deleted after processing.

2.4 Social Media Account Information

When you link social media accounts, we save the information needed to run the service, including account tokens, profile data, scheduled content, and engagement metrics.

3. How We Use Your Information

We use collected information to provide and improve the service, process payments, manage your account, publish connected social content, send service updates, provide support, prevent fraud, keep the platform secure, and comply with legal obligations.

3.1 Legal Basis for Processing (GDPR)

Under UK and EU data protection law, we process data for contract performance, legitimate interests, consent, or legal obligations.

4. Information Sharing and Disclosure

We never sell your personal information. We may share it only with service providers, when legally required, or during a business transfer.

• Payment processors such as Stripe or Paddle.
• Cloud hosting from OVH SAS in EU data centers.
• Connected social media platforms through their official APIs.
• Analytics and email services used to operate and improve the platform.

5. Data Security

We use encryption, secure authentication, access controls, audits, secure data centers, and team training to protect your information.

6. Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, export, object to, or opt out of certain processing of your personal information.

Users can request account deletion by contacting support@exifinjector.com.

To exercise your other rights, contact us at privacy@exifinjector.com.

7. Cookies and Tracking Technologies

We use essential, analytics, functional, and marketing cookies to operate the service, understand usage, remember preferences, and deliver relevant communications where allowed.

8. Age Restrictions

Our services are for people aged 18 and over. If you think a child has given us information, contact us at privacy@exifinjector.com.

9. International Data Transfers and Hosting

Your information is hosted by OVH SAS in France. Where data is transferred to providers outside the EU, we use safeguards such as Standard Contractual Clauses.

10. Data Retention

We keep your information only as long as needed to provide the service, comply with law, prevent fraud, and resolve disputes.

To request deletion, email support@exifinjector.com from the address linked to your account.

11. Data Breach Notification

If there is a breach that could affect you, we will notify the relevant authority and affected users where required by law.

If you become aware of a security issue, contact us at security@exifinjector.com.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time and will update this page when we do.

13. Supervisory Authority

If you live in the UK or EU and you feel we have not handled your concerns properly, you can make a complaint to your local data protection authority.

UK Information Commissioner's Office (ICO)

• Website: ico.org.uk
• Phone: 0303 123 1113
• Address: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, United Kingdom

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

NOVA IMPACT LTD Privacy Team

• Email: contact@novaimpactltd.com
• Phone: +44 7477884817
• Company Number: 16126510 (Companies House, UK)
• Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
• Data Protection Officer: dpo@exifinjector.com